IT Technician Helpdesk
Axway
Date: il y a 5 jours
Ville: Courbevoie, Île-de-France
Type de contrat: Temps plein

Overview
Nous recherchons un nouveau Technicien Informatique Helpdesk pour rejoindre la famille Axway. Dans ce cadre, et en collaboration avec d’autre membres de l’équipe en Europe et aux USA vous aurez pour mission.
Responsibilities
Missions :
Profile :
At Axway, we’re more than a company—we’re a pioneer. For 25 years, we’ve been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.
We’re on a mission to a be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions.
Why Axway?
We believe in the power of togetherness. When you’re part of Axway, you’re part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you’ll find camaraderie, collaboration, and the support of leadership to inspire you daily.
Here, you’ll grow, innovate, and succeed because we’re better together. Each step forward in your personal journey is one we take as a team. Join us, and let’s accomplish extraordinary things together.
Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: https://www.axway.com/en .
Ready to shape the future? Let’s get started—because at Axway, together, we can. Together, we will.
Axway is EEO and AA employer.
Nous recherchons un nouveau Technicien Informatique Helpdesk pour rejoindre la famille Axway. Dans ce cadre, et en collaboration avec d’autre membres de l’équipe en Europe et aux USA vous aurez pour mission.
Responsibilities
Missions :
- Le traitement d’incidents logiciels et matériels, et l’assistance utilisateur autour du poste de travail (portable/fixe/mobiles/etc.), et des systèmes et logiciels associés
- La configuration matérielle (mémoire/disque) et bas niveau (BIOS) des PC, la fourniture d’accessoires (casques, clavier, souris, etc.)
- le déploiement d’image, installation de logiciels, configuration initiale, paramétrage correspondant dans les outils de gestion (inventaire, télédistribution, mise a jour, anti-virus)
- La gestion partagée du stock de matériel, accessoires
- La relation directe avec les collaborateurs et l’assistance premier niveau dans les domaines connexes : téléphonie fixe et mobile, outils de conférencing, bureautique, outils collaboratifs, applications métier
Profile :
- Formation initiale BAC + 2 souhaitée
- Une expérience de 3 à 5 ans dans une activité similaire (multi sites, internationale)
- Anglais courant indispensable
- Environnement technique : MacOS, Windows 11, EntraID , Microsoft Office/Office 365 (Teams, Outlook, OneDrive, SharePoint, Exchange admin interface), Linux, WSUS, PXE, WDS, SCCM, solutions de sécurité.
- Excellentes capacités de travail en équipe (y compris à distance)
- Excellentes capacités d'organisation personnelle, de communication
- Un dynamisme et un sens du service en rapport avec le poste sont nécessaires
At Axway, we’re more than a company—we’re a pioneer. For 25 years, we’ve been empowering organizations to achieve digital transformation and unlock innovation. With a presence in 100 countries, 11,000+ customers, and a global team of over 1,400+ passionate professionals, Axway is driving the future of enterprise integration.
We’re on a mission to a be the leader in our space, empowering our customers with secure, mission-critical software to manage and deliver impactful business outcomes from all their digital business interactions.
Why Axway?
We believe in the power of togetherness. When you’re part of Axway, you’re part of a culturally rich and globally connected community that thrives on exchanging ideas and tackling challenges head-on. Whether working remotely or onsite, you’ll find camaraderie, collaboration, and the support of leadership to inspire you daily.
Here, you’ll grow, innovate, and succeed because we’re better together. Each step forward in your personal journey is one we take as a team. Join us, and let’s accomplish extraordinary things together.
Axway is a proud member of 74Software. Learn more about how Axway is transforming the future: https://www.axway.com/en .
Ready to shape the future? Let’s get started—because at Axway, together, we can. Together, we will.
Axway is EEO and AA employer.
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