Warehouse Manager - Évreux

As Amazon is pouring billions into its e-commerce infrastructure, independent brands are struggling to offer the same level of trust and experience to their customers. They're now faced with a difficult choice: hop onto the Amazon train or lose customers every day. Bigblue helps independent brands fight back. Together with companies like Stripe and Shopify, we're arming the direct-to-consumer rebellion. Shopify powers their e-shop, Stripe makes payment trivial, and we, Bigblue store and deliver their products around the world.

Founded in 2018, we have raised $18M, and we are now more than 110 employees working from our offices in Paris, Madrid, London

About The Role

Daily presence required onsite at the warehouse

Drive KPIs For a Top-Notch Merchant Experience

• Ensure compliance with operational guidelines and strict SLAs
• Deliver performance reports and corrective action plans as needed
  
  
  

Enhance Processes and Systems

• Identify systemic issues and propose improvements
• Recommend and implement strategies to boost efficiency
• Capture best practices to refine SOPs
• Oversee warehouse transformation initiatives, such as mechanization projects
  
  
  

Serve as Bigblue’s Onsite Operations Manager

• Act as the escalation point for internal and external stakeholders
• Cultivate strong relationships with warehouse stakeholders
• Provide operational insights to Growth and Customer Success teams
• Lead warehouse tours for prospects and existing customers
• Track and analyze costs, recommending ways to reduce expenses
• Manage a direct team
  
  
  

Requirements

• 3-5 years in e-commerce warehouse operations, including inventory management, order fulfillment, and quality control
• Fluency in French & English
• Excel proficiency and data-driven decision-making
• Excellent written and verbal communication skills
• Valid driver’s license
• A proactive “doer” mentality with daily onsite engagement
• High adaptability and problem-solving skills
  
  
  

Desired

• Entrepreneurial spirit and curiosity about 3PL, e-commerce, and tech tools
• Passion for logistics
  
  
  

Bonus:

• Knowledge of 5S is a plus
• Certifications in logistics or supply chain management
• SQL knowledge
• Strong negotiation skills
  
  
  

Perks

• Monthly 44.40€ mobility package
• 10€ meal voucher per worked day (55% paid by Bigblue) + free unlimited snack when you're at the office
• 100% mutual insurance (Benefiz)