Customer Quality Engineer (M/F/D)
X-FAB Sarawak
Date: il y a 2 jours
Ville: Corbeil-Essonnes, Île-de-France
Type de contrat: Temps plein

Corbeil-Essonnes, France
Job Purpose
To be responsible for and guarantee the quality of products and services provided to customers, serving as their primary interface for all quality-related matters.
Main Responsibilities
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Job Purpose
To be responsible for and guarantee the quality of products and services provided to customers, serving as their primary interface for all quality-related matters.
Main Responsibilities
- Customer Interface:
- Act as the primary contact for the customer.
- Commit to resolving issues on behalf of the company.
- Represent customer interests within X-FAB France.
- Follow up on specific customer requests.
- Product and Service Compliance:
- Ensure compliance of products and services with internal procedures and contractual conditions.
- Validate and implement quality methods to meet customer expectations.
- Internal Coordination:
- Coordinate interactions between customers and internal teams (Process Engineers, R&D, etc.).
- Oversee analyses performed by group laboratories and ensure results are delivered within agreed timelines.
- Quality Issue Management:
- Identify and analyze quality-related issues.
- Organize the development and monitoring of corrective and preventive action plans.
- Corrective Action Follow-up:
- Lead corrective/preventive actions following customer requests or incidents affecting product or service quality.
- Ensure these actions are implemented effectively.
- External Audits:
- Participate in the preparation and execution of external quality audits.
- Expertise in quality management, project management, and customer relations.
- Excellent analytical and problem-solving skills.
- Ability to work collaboratively and coordinate multiple stakeholders.
- Strong proficiency in quality tools and methods.
- Master’s degree (BAC+5) in Engineering, specializing in Quality or Electronics
Apply now
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