Strategy & Operations Manager H/F

Skaleet is a dynamic and fast-growing tech company specializing in Core Banking Solutions. We help financial institutions in 15 countries to innovate, scale, and deliver superior banking experiences to millions of end-customers.

At Skaleet, we thrive on collaboration, creativity, and a shared passion for redefining the future of banking.

Join us in our journey to transform the financial industry!

We are constantly looking for talented individuals to help us continue developing our solution and achieve our goals: free European banks and fintechs from legacy core banking systems, so they can finally deliver modern, modular, real-time banking experiences, without compromising on compliance or robustness.

Our ambition is to build the pan-European leader in modern Core Banking.

Over the next five years, our ambition is to become the platform of choice for European financial institutions to:

• modernize their infrastructure

• scale their operations

• rapidly launch new banking services

[Job Description]

Context

We are recruiting a Strategy and Operations Manager to steer business operations of our existing customer portfolio.

This new role, at the intersection of account management, finance and legal, will be key to ensure customer retention, maximize revenues and optimize sales operations.

Your future missions

1. Customer portfolio strategy

Orchestrating the design and execution of the customer portfolio strategy encompassing:

• Scope expansion: identification and closing of upsell and cross sell including new product Go-To-Market

• Lifetime value: maximizing relationship duration and optimize contractual set-up

• Leverage credibility: working with marketing ensuring our successes resonate through customer stories

2. Pricing strategy

Own pricing strategy and framework working hand in hand with Product, Professional Services, Sales and Account Management teams as well as Finance:

• Design pricing referential and processes across Skaleet’s product and services portfolio

• Support leadership and account manager designing complex pricing models and forecasts

• Ensuring all offers and pricings are approved in a consistent fashion and improve Skaleet margins

3. Processes and tooling

Optimize Account Management tooling and lead automation efforts to streamline order to cash processes:

• Document internal processes, identify bottlenecks and define a realistic improvement plan

• Automate manual tasks leveraging the internal workflow platform and designing efficient alerting mechanisms

4. Analysis and reporting

Accountable for the production of meaning dashboards and data analysis:

• Design dashboards to track the Account Management pipeline covering lead generation, opportunity qualification, closing and invoicing

• Derive recommendations and lead internal governance to share all stakeholders are informed and held accountable

5. Deal support and enablement

• Support senior management and account managers on strategic deals with high touch customers

• Conduct strategic/ad-hoc transversal projects or analysis including win/loss

• Drive cross-functional strategic projects as a program owner: scoping, cross-team coordination, and milestone tracking.

[Desired Profile]

You are a great match if :

• Ideal candidate has a background in Consulting (Financial Services)

• 2-4+ years of experience

• Preferred experience in Banking/Payments/Fintech

• Strong analytical skills

• Ability to evolve in highly ambiguous set-ups (internally and externally)

• Fluency in English is a must

• Rigorous, analytical and team player

The benefits of joining Skaleet

• 25 days of paid vacation and 12 additional days off (RTT) per year.

• The perfect health insurance : Alan Blue

• Lunch Matters: We provide a Swile card to cover your meals on workdays and Skaleet offers the meal for everyone in the office on Thursdays

• An entrepreneurial mindset and strong team spirit

• Beautiful brand-new offices located in Boulogne-Billancourt, right next to Metro Line 10.
  
  

[Recruitment Process]

• A first video call with Juliette from the HR team to get to know each other and tell you more about Skaleet, our company culture & values (30’).

• A technical interview with Geoffroy, General Secretary, to dive deeper into the specifics of the role (60’).

• A final meeting at our offices in Boulogne with Martin, our CEO (60’).

We look forward to discovering your profile !