Senior Key Account Manager
Givaudan
In France, discover the empowered passionate professionals who made history creating our legendary perfumery school. Feel the heritage. Acquire knowledge and experience, gained in our renowned European Creation Centre, or from any of our 17 innovative sites across the country. Every day, your commitment, your humility, and your risk-taking will shape our future. Every essence of you enriches our world. We are Givaudan. Human by nature.
As a Senior Key Account Manager for a Global account for EU Fabric Cleaning, you will drive the growth of Givaudan’s business by managing both top and bottom lines, fostering strong customer partnerships, and implementing strategic growth plans aligned with global objectives.
The position is based in Argenteuil, France and reports to the EU Regional Account Manager.
Your Key Responsibilities Will Include
Regional and Customer Leadership:
- Lead strategic commercial activities for the account on EU Fabric Cleaning business, ensuring strong account coverage and alignment with key customer stakeholders across R&D, Perfumery, and Procurement functions.
- Build deep understanding of client’s organization, business priorities, and decision-making processes to strengthen long-term partnerships.
- Develop and execute Strategic Account Plans in collaboration with cross-functional teams to deliver sustainable business growth, improve win rates, and maximize profitability.
- Monitor KPIs including Sales, Gross Profit, and win performance to ensure achievement of business objectives.
- Defend existing business while identifying, creating, and converting new business opportunities. In partnership with the Innovation Director and cross-functional teams including S&T, evaluation, and marketing, drive the innovation pipeline based on consumer and customer-centricity.
- Leverage fragrance expertise to support brand strategies and address unmet consumer needs.
- Coordinate Europe cross-functional teams to manage strategic projects and deliver business growth opportunities.
- Collaborate closely with teams across other regions Americas, SAMEA, and APAC to ensure alignment, communication, and successful execution of global and regional initiatives
- Create impactful presentations, customer events, and business proposals to inspire client brands and generate new opportunities.
- Support strategic commercial discussions and contribute to sustainable and profitable growth of the account.
- 10+ years of experience in Account Management within the perfume industry, with a proven track record managing complex international business relationships and delivering sustainable growth.
- Demonstrated communication skills and strong team spirit.
- Exceptional customer relationship management — fostering trust-based, long-term partnerships.
- Strategic business acumen and P&L management expertise.
- Ability to inspire and motivate cross-functional, multicultural teams in an international environment.
- Ability to make decisions with little information. Effectively decide and act without having the total picture; can comfortably handle risk and uncertainty.
- Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Enjoying the challenge of unfamiliar tasks.
- Competitive compensation and benefits.
- Learning and development programs to enhance your professional growth.
- Flexible working arrangements and wellbeing initiatives.
- A workplace that celebrates diversity, purpose, and authenticity – where you can be yourself and make a meaningful impact.
We value the different perspectives that come from diverse cultures, backgrounds, and experiences.
Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.
Every essence of you enriches our world. Join us in making a difference together.