Performance Delivery Manager (M/F) (M/F/D)*

TGW Logistics

This role is a unique opportunity to join TGW’s newly established Performance Delivery Office (PDO) and play a pivotal role in turning strategic commitments into measurable business outcomes. As a PDO Manager, you will partner with senior leaders across Customer Units and functions to embed the PDO Framework, strengthen execution discipline, and drive accountability across Programs, Streams and Projects. At the heart of this role is enabling TGW to execute strategy as a system, creating visibility, managing dependencies, and helping teams consistently deliver on their goals.

What you'll be handling:

Mentor Sponsors and Leads in applying the PDO methodology and guide them in defining leading and lagging performance indicators
Collaborating with Sponsors and Leads, develop agenda and moderate workshops to support Discovery sessions, goal-setting, milestone planning and lessons learned
Actively strengthen the organisation’s delivery maturity and execution capability
Maintain and evolve the PDO framework, templates and guidance and integrate proven practices (e.g. PDCA, DMAIC, 12-week milestone planning) in a practical, outcome focused way
Capture learning from delivery and feed it back into PDO standards
Track delivery progress against milestones, outcomes and KPIs.
Surface delivery risks, capacity constraints and dependencies, and facilitate/moderate fact-based escalation
Prepare clear, concise performance insights for the Head of PDO and senior leadership in order to be able to make the necessary decision

What you'll need:

20% Travel is required for the role
Proven experience in strategy execution, program or project management, ideally in a complex, cross-functional environment
Successfully delivered internal projects; project management skills
Strong understanding of performance management, KPI systems and governance structures.
Practical experience with delivery and improvement methodologies (e.g. PDCA, Agile, DMAIC)
Excellent interpersonal skills, may also have a certification in coaching
Able to manage own workload and work and support teams and individuals with differing maturity in delivering internal projects

What you'll receive:

Participation in an agile team, latitude, clear objectives and regular feedback
Wide variety of tasks and room for creativity
Responsibility in a successful international company with a strong focus on culture and values
A reliable and stable employer based on the philosophy "Focusing on People Learning and Growing"
Exciting, international projects for renowned customers
Support in reconciling work and family life (flexible working hours, home office, etc.)

*TGW is an employer that promotes equal opportunities. We invite everybody interested in this job to apply.