Global Customer Success Manager – SaaS for Shipping

BuyCo

BuyCo, a fast-growing SaaS platform for container shipping, is hiring a Customer Success Manager to join the Operations team in Marseille. You will drive customer relationships, ensure adoption, and collaborate with Sales, Data & Product to align outcomes with business goals.

You will report to the COO and mentor a junior CSM, focusing on onboarding, renewals and expansions. The role is international in scope with a strong emphasis on cross-functional teamwork.